Success Story
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Pet Paradise Online

Pet SuppliesSmall Business

65%
Cost Reduction
8,000
Monthly Packages
Implementation Time

The Challenge

Pet Paradise Online was struggling to compete with major retailers like Chewy and Amazon while managing the complexities of shipping heavy pet food products. Their shipping costs were eating into margins, making it difficult to offer competitive prices to customers.

Our Solution

ShipCentro implemented a zone skipping strategy combined with a regional carrier network specifically optimized for heavy package delivery. This included negotiating specialized rates for pet food and leveraging regional carriers for final-mile delivery.

Implementation Process

A 4-week rapid implementation focused on immediate cost savings. The solution included weight-based routing algorithms and regional carrier partnerships to handle the unique challenges of pet supply shipping.

Company Info

Industry
Pet Supplies
Company Size
Small Business
Location
Phoenix, AZ
Monthly Volume
8,000 packages

Implementation Timeline

1

Assessment & Planning

1 week

Analysis of current shipping patterns and cost structure for pet supplies

2

Regional Carrier Setup

2 weeks

Negotiated rates with regional carriers specializing in heavy package delivery

3

Zone Skipping Implementation

1 week

Implemented consolidation strategy for heavy pet food shipments

Detailed Results

Cost Savings

Before:$480,000 annually
After:$168,000 annually
Annual Savings:$312,000

Efficiency Gains

Processing Speed
50% faster order processing
Accuracy Rate
99.2% delivery accuracy
On-Time Delivery
96.8% on-time delivery

Scale & Growth

Monthly Capacity
8,000 packages
Peak Capacity
15,000 packages/month
Growth Enabled
100% capacity increase

Key Benefits Achieved

Reduced shipping costs by 65% on heavy pet food items
Achieved nationwide 2-day delivery capability
Leveled competitive playing field with major retailers
Enabled free shipping thresholds while maintaining margins
Improved customer satisfaction with faster delivery
Doubled shipping capacity for business growth
"As a small business, ShipCentro gave us enterprise-level shipping rates that leveled the playing field with the big players. We can now offer free shipping on orders over $49 while maintaining healthy margins."
Lisa Anderson
Operations Manager
Pet Paradise Online

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