Home Decor Boutique

The Challenge

Home Decor Boutique struggled with high damage rates for fragile home decor items and expensive shipping costs for bulky furniture pieces. Customer complaints about damaged goods were affecting their reputation and increasing return costs.

Our Solution

ShipCentro developed custom packaging protocols and specialized carrier selection for fragile goods. This included partnerships with white glove delivery services for large items and optimized packaging strategies for delicate decor.

Implementation Process

A focused 8-week implementation targeting damage reduction and cost optimization through specialized packaging and carrier selection for different product categories.